Popovers triggered by enpass chromium plugin disappear so quickly that I cant capture them

[maomaohao520]

My system info:

 

☁  ~  screenfetch
                   -`
                  .o+`                 james@arch
                 `ooo/                 OS: Arch Linux
                `+oooo:                Kernel: x86_64 Linux 5.18.16-arch1-1
               `+oooooo:               Uptime: 1h 3m
               -+oooooo+:              Packages: 737
             `/:-:++oooo+:             Shell: zsh 5.9
            `/++++/+++++++:            Resolution: 5760x2160
           `/++++++++++++++:           WM: dwm
          `/+++ooooooooooooo/`         GTK Theme: Adwaita [GTK3]
         ./ooosssso++osssssso+`        Disk: 107G / 272G (42%)
        .oossssso-````/ossssss+`       CPU: AMD Ryzen 7 4800H with Radeon Graphics @ 16x 2.9GHz
       -osssssso.      :ssssssso.      GPU: NVIDIA GeForce GTX 1650 Ti
      :osssssss/        osssso+++.     RAM: 3687MiB / 15414MiB
     /ossssssss/        +ssssooo/-
   `/ossssso+/:-        -:/+osssso+-
  `+sso+:-`                 `.-/+oso:
 `++:.                           `-/+/
 .`                                 `/

 

I think this issue mostly related to dwm windows manager I'm using. Could you guys help me with this please, tks very much.

Edited August 10, 2022 by maomaohao520

[Gulshan Dogra]

Hi @maomaohao520,

Welcome to the Enpass community.

The device details you shared are much appreciated. We couldn't determine what exact problem you are facing from your comment. To get this issue investigated by our concerned team, please elaborate a bit more and share the Enpass version you are experiencing this issue with.  

 

[maomaohao520]

On 8/10/2022 at 7:15 PM, Gulshan Dogra said:

Hi @maomaohao520,

Welcome to the Enpass community.

The device details you shared are much appreciated. We couldn't determine what exact problem you are facing from your comment. To get this issue investigated by our concerned team, please elaborate a bit more and share the Enpass version you are experiencing this issue with.  

 

@Gulshan Dogra Thanks for your replying. I recorded a gif to represent my issue, hope it would help. My Enpass version is  6.8.1

[Gulshan Dogra]

@maomaohao520,

Thank you for writing back.

I have duly noted your feedback and all the details have been forwarded to our concerned team for further investigation. I will update you on this as soon as I receive any updates from the team regarding the same.

In the meanwhile, your patience and support are highly appreciated.
#SI-3036

[Gulshan Dogra]

@maomaohao520,

I would like to share the input provided by our testing team. In Arch-based Manjaro Linux, Enpass and Enpass Extension are working as expected, and the extension can be accessed through the Inline menu. 

Can you please check that you have enabled the dock mode from Enpass Assistant -> Settings.

#SI-3036

[maomaohao520]

@Gulshan DograNo, I had not enabled dock mode before. After I enabled this dock mode following your instruction, the Enpass Assistant popover does not disappear any more, and it works very well. This dock mode is not needed to enable in environments such as  Windows and some normal Linux desktops, so I didn't notice this option, sorry for wasting your time. Thanks! I really appreciate your help.

[Gulshan Dogra]

@maomaohao520,

I am delighted to receive this notification. Thank you for letting me know that the issue has been resolved for you.