Error 209975 when sync with Dropbox

[Carlos.Sanchiz]

Hi mates,

Since a couple of days ago, Enpass does not synchronize, using dropbox and I always get the error:

 

Something went wrong while syncing  with Dropbox: Error code 209975

 

Any clue?

Edited August 16, 2022 by Carlos.Sanchiz

[Carlos.Sanchiz]

[Gulshan Dogra]

Hi @Carlos.Sanchiz,

Welcome to the Enpass community.

Please follow the below-mentioned steps and share your findings with me.

1. Take the backup of Enpass data and save it locally on the device.
2. Now disconnect Sync from all your devices that are synced from your Drop-Box.
3. Open Dropbox in any Browser --> Go to App → Open Enpass folder → Select vault.enpassdbsync file → Rename it as oldvault.enpassbdsync
4. Reconnect sync on your all devices from Dropbox.