Hello,

I had to reset my phone to factory default. Have done a full backup before (all files) with My Phone Explorer and with Samsung Smart Switch. Didn't get my enpass db back after restoring my phone. When opening enpass, it's asking me for a place to store the new db or the place of an existing.

Didn't run a recent backup in enpass. Do you know any way to get it back?

Thanks a lot for your help!

First pitstop would be do a Restore from Cloud, provided you synced to either of them?

thanks for your very quick reply!

Sorry, cloud sync wasn't done. Only local backup with these two tools. Same result with both of them.

I don't know where I can find the db in my android, I hope it was included. I've done a complete backup - all files