One-time plain version does not work

[allenke]

我在官网购买了永久License后，它只给了我一张收据，并没有告诉我如何使我购买的License生效。目前我的ios上的enpass仍然限制使用各种功能。有技术支持回复吗？

 

[Manish Chokwal]

Hey @allenke

Please accept our apologies for this inconvenience. However, on checking with our backed team, I've been informed that the user has tried making payments twice from our official website. As of 18th Oct 2022, allenouyangke@icloud.com, our payment gateway vendor, FastSpring, declined both orders for unknown reasons. I'd suggest contacting them at support@fastspring.com for more information.

I hope you found this information useful. Please contact us at support@enpass.io for more information.