Jump to content
Enpass Discussion Forum

Autofill problem on iphone

Recommended Posts

I'm using iphone 13 pro max with ios 16.3 and the latest enpass version from the app store.

When signing in to any application, there no way for enpass to recognize the application in order to suggest the correct login, it gives a message says "we could not find a corresponding item please try search", then it lists all available logins for me to choose from, is there a way to make enpass more smart?

Edited by gahawy
Spelling mistakes
Link to comment
Share on other sites

Hi @gahawy

For troubleshooting purposes, please try the below steps -

  1. Kindly check and ensure that you have set up autofill correctly and you are not missing any crucial steps by referring to this link.
  2. If you are facing this concern for any particular app/webpage, take a note of your credentials of this app/website, then remove the item that you have saved in your Enpass app. After filling in the credentials again, save the Item and try autofilling.
  3. In case you are using multiple vaults, please ensure that you have selected the correct vault from which you would like to autofill.

If the issue persists, please share the below details -

  1. The version of the Enpass app and browser you are using.
  2. The apps/webpages on which you are facing this concern.
Link to comment
Share on other sites

Hi @gahawy

Upon a thorough investigation of this issue, the apps you mentioned do not provide any URL. That is the reason Enpass cant show the matching items.

As for the CIB app, try searching for the Item, perform autofill and choose the 'YES' option to link the local URL with that Item. Once done, this Item will be shown in the CIB app to autofill.



Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
  • Create New...

Important Information

We have placed cookies on your device to help make this website better. You can adjust your cookie settings, otherwise we'll assume you're okay to continue. Privacy Policy