Latest version (6.8.3) removed correctly sorted entries in Firefox

[despecial]

After posting a request to sort multiple entries by date (downwards), so that the newest is on top, I was happy to see this in 6.8.2.
Now, with the current version, this seems to be back to the old behaviour (mixed and never correctly sorted.

Is this a bug or why was it removed?

[Abhishek Dewan]

Hi @despecial

To assist you further with this concern, please share the below details with me -

1. The version of the Enpass app, OS and Enpass Extension you are using.
2. Could you please check and confirm if sorting of the Items in the Enpass Firefox Extension is different from sorting in the main Enpass app?

#SI-2972

[despecial]

Sure.

1.) App version is 6.8.4 (1166), browser extension version 6.8.3 (Firefox)
2.) Enpass app sorts by date, newest on top. Browser is the opposite or random.

[Abhishek Dewan]

Hi @despecial

Thank you for sharing the details.

It seems that you are using the older version of Enpass. Could you please update your Enpass app to the latest ver 6.8.5 and share your findings with me?

[despecial]

makes no difference in the browser extension. still not sorted as in the version efore

[Abhishek Dewan]

Hi @despecial

Thank you for sharing the requested details.

I'm discussing this case with our dedicated team and will get back to you soon with an update. Your patience in the meantime is appreciated.

[Abhishek Dewan]

Hi @despecial

We have reproduced the bug on our end due to which this issue is occurring. Our dedicated team is now working on resolving it and soon a patch addressing this issue will be released. Thank you for your patience in the interim.

[despecial]

On 2/24/2023 at 12:11 PM, Abhishek Dewan said:

Hi @despecial

We have reproduced the bug on our end due to which this issue is occurring. Our dedicated team is now working on resolving it and soon a patch addressing this issue will be released. Thank you for your patience in the interim.

Any updates on this? Many months have passed since the bug got recognized

[Abhishek Dewan]

Hi @despecial

Our development team is already aware of this bug and is working on a fix. Moreover, a patch addressing this issue will be released in our upcoming major update. We request you kindly bear with us while we work on releasing the update.

[despecial]

This is taking very long time.
When is the "major update" scheduled?

[despecial]

Major update here. Solution for this problem. No!

This is a farce.

[Abhishek Dewan]

Hi @despecial

We understand your disappointment in this situation, and we sincerely apologize for any inconvenience caused. Rest assured, I have promptly relayed your feedback to our internal team, and they will be prioritizing their investigation into this matter. Personally, I am closely monitoring the progress, and I will keep this forum updated with any developments. Once again, we deeply regret any inconvenience you may have experienced and appreciate your understanding and patience.

[despecial]

February... half a year later maybe a solution for something that worked before.

Interesting way to keep your paying members happy.