password suddenly not working on iPhone app

[nadia]

 

Product: Enpass
Version: 6.8.4.1166
System: macOS 12.6
Device Name: Nadia’s MacBook Air
Locale: en_US
—————

 

Working well and as usual on computer

 

BUT SUDDENLY NOT ALLOWING ME ACCESS WITH MY USUAL PASSWORD WHICH HAS WORKED ON THE IPHONE IN THE PAST

iPhone is: Model iPhone 16.3.1

 

[Abhishek Dewan]

Hi @nadia

We have received your query on support@enpass.io and have responded to the same. To avoid duplication of efforts and confusion, we request you to please revert to the same. We appreciate your understanding in this case.

[nadia]

On 3/22/2023 at 3:58 AM, Abhishek Dewan said:

support@enpass.io

where do I go to see replies to my problem? This is not clear in the above above communication

[Abhishek Dewan]

Hi @nadia

Kindly refer to the email you have sent us on support@enpass.io. Our team has updated the ticket and responded to your query.