pav Posted March 22, 2023 Report Share Posted March 22, 2023 Running 6.8.6(684). Not syncing with dropbox. I am unable to disconnect or sync to/from dropbox. Despite pressing the "disconnect" button nothing happens. I have a second iphone on which I am signed in with exact same credentials and am synced with the same vault with no problems. I wonder if deleting the app and reinstalling is a good idea but am reluctant since if the reinstall has the same problem, I will have lost all the passwords from the current phone. Any help gratefully received. Thanks Link to comment Share on other sites More sharing options...
Abhishek Dewan Posted March 23, 2023 Report Share Posted March 23, 2023 Hi @pav Welcome to the Enpass Forums. On the devices on which you are facing this concern, please try the below steps - Take a backup of the Enpass Data on your device from Enpass Settings → Vaults → Select the Vault → Backup. Uninstall the Enpass app from Enpass Settings → Advanced → Erase everything. Reinstall the app and restore using the backup file. Sync the Vault with the Dropbox Account. Link to comment Share on other sites More sharing options...
Recommended Posts
Create an account or sign in to comment
You need to be a member in order to leave a comment
Create an account
Sign up for a new account in our community. It's easy!
Register a new accountSign in
Already have an account? Sign in here.
Sign In Now