Why is enpass not fixing known problems for months?

[angry_user]

iOS -> Nextcloud Sync is now broken since over 2 Months, case got closed but NOTHING happened?

 

What a piece of shit did I buy?

[Abhishek Dewan]

Hi @angry_user

Welcome to the Enpass Forums.

Apologies for the inconvenience caused to you in this matter.

Since you mentioned that you were in contact with us over email, kindly share the ticket ID you must have received, similar to 'ECS-XXXXX'. I will then check and share the status with you. Otherwise, please share the below details with me -

1. The version of the Enpass and OS you are using.
2. A screenshot of the error you are referring to would be helpful.

[angry_user]

New Update is out, after Months the error is still not fixed!

Enpass is hilarious. No support since several months. And the biggest Joke is that the ticket for it got closed.