Enpass frequently forgets my fingerprint after update

[vivek]

It used to be that Enpass would forget my fingerprint after each 3-5 days (Windows Hello prompt will come up as usual, but it would force me to enter password even though fingerprint is successful). After the update, it seems Enpass forgets my fingerprint every time I shut down my computer. This is very inconvenient because of how we need to reenter the password after every shutdown/hibernation which is quite tedious. Maybe consider restoring the previous versions. 

[Abhishek Dewan]

Hi @vivek

I would recommend referring to the below forum as I feel it would be very helpful in this situation -

Otherwise, create a manual backup of your data and then try reinstalling the app.