How to Cancel

[gabell]

I really tried to love this product,  it seemed to have everything I wanted but it just does not run smooth for me.....   Being limited to a single vault per cloud service is also a pain when you try to separate work and personal.... yes you can use tags but takes ages to sort all these out when you import from another password manager.  The feature i really love was the global search for text as this searches all your safenotes and not just their titles....not many password managers seem to be able to do that - but this feature is not enough for me to continue with enpass.

Maybe its just me,  coming from a very long stint with Roboform,  but the syncing has caused problems for me when using multiple vaults across multiple cloud services and expecting it to work nicely across home, work, tablets and phones........

I have read that within the first 30 days, if you cancel then you will receive a full refund.......I have seen a cancel subscription option on the FASTSPRING payment site,  is that the best way to cancel or does that just cancel the subscription a year down the line......

Please advise.....

 

[Mohit Thapa]

Hey there,

To proceed with your request, we would need a few more details like receipts and registered email. I would request you to please get in touch with us at support@enpass.io, and the agent will assist you further.