raalapas Posted July 14 Report Posted July 14 Hello Enpass Community, I am encountering an issue with my Enpass password manager where my numerical username is being converted to scientific notation. My username is 9191043356783128, but Enpass automatically converts it to 9.19104E+15, which causes login issues. This behaviour is in both android and PC. Here are the steps I've taken: Entered the username 9191043356783128 in the login field. Saved the entry in Enpass. When viewing or using the saved entry, the username appears as 9.19104E+15. This issue is problematic because the converted username is not recognized by the service I am logging into. In Bitwarden: In Enpass: I would appreciate any advice or solutions to prevent Enpass from converting the numerical username to scientific notation. If there are settings I can adjust or specific steps to take to ensure the username remains in its original form, please let me know. Thank you for your assistance!
AnakinCaesar Posted July 15 Report Posted July 15 Hey there, So I added your numeric name into a new entry and did not face the conversion you are talking about. So what PC system are you using? I tried Win 11, no issues here. Did you set the name in Android and synced it to PC and/or vise-versa? In another note maybe try to set the try of content for this field to a different kind / check if it's set to username. To do so, open Enpass fully on PC, edit the entry and click on the written "username". A submenu appears, where you can change the field settings. Be sure to click Save before closing the submenu, otherwise changes will not be saved. 1
Amandeep Kumar Posted July 16 Report Posted July 16 I second @AnakinCaesar statement—this does not appear to be an issue on our side. I added your numeric name into a new entry and did not face the conversion you mentioned. Here are some steps to help troubleshoot the problem: What PC system are you using? I tested this on Windows 11 without any issues. Did you set the name on Android and sync it to PC, or vice-versa? You might want to check the type of content set for this field. Ensure it's set to "username" or another appropriate type. To do this: Open Enpass on your PC fully. Edit the entry and click on the written "username". A submenu will appear where you can change the field settings. Be sure to click "Save" before closing the submenu; otherwise, changes will not be saved. If you continue to experience issues, please provide more details about your setup and the steps you are taking.
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