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Posted

I bought Enpass premium awhile back, I love the concept. I haven't been able to resolve this issue on my own. 

Here's what's going on: 

I created a vault when I first started (Linux computer- currently Ubuntu 24.04) and set up WiFi sync between it, my laptop, my iPhone, and my iPad. It always worked flawlessly. Every few days I would open the app on each device to make them sync together. 

Then I moved, and my desktop PC wasn't set up for awhile. I made changes to the vault on the various devices, and of course they never synced. When I hooked up my desktop again, it wouldn't sync. I am on a different network, I don't know if my computers IP is the main problem. 

Is there any way to get this same sync working again, and if not, how should I combine these 4 versions of the same vault without losing the most current info? 

Any guidance is appreciated. 

Posted

we’re glad to hear you’re enjoying Enpass Premium! It sounds like the change in networks and the time gap may have caused a desynchronization between your devices. Let’s try to get your Wi-Fi sync working again while ensuring no data is lost.

1. Identify the Most Up-to-Date Vault

  1. Open Enpass on each device (Linux PC, laptop, iPhone, and iPad).
  2. Check which device has the most current information by reviewing your most recent entries.

2. Backup All Vaults

Before proceeding, create a manual backup of each device’s vault:

  • Go to Settings > Vaults > [Vault Name] > Backup and save the file securely.

3. Reset Wi-Fi Sync

  1. On your Linux PC (or a device that will act as the host):
    • Ensure all devices are on the same local Wi-Fi network.
    • Go to Settings > Vaults > [Vault Name] > Set Up Sync > Wi-Fi Sync and choose Host a Server.
  2. On other devices (iPhone, iPad, laptop):
    • Disconnect any existing sync: Settings > Vaults > [Vault Name] > Disconnect.
    • Reconnect to the newly hosted Wi-Fi sync server.

If the sync still fails or if you encounter conflicts, please let us know—we’ll guide you through advanced troubleshooting.

We’re here to help if you need further assistance!

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