Jump to content

Autofill doesn´t work for Firefox 63.0.1 (64-bit) with Windows 10 Pro

Recommended Posts


I use

- Windows 10 Pro
- Firefox 63.0.1 (64-bit)
- Enpass Password Manager Desktop Version 5.6.19 (5548) Store Version
- Enpass Password Manager extension for Firefox 5.5.2
- Native Messaging for Enpass

and the autofill doesn´t work.

Example: https://discussion.enpass.io/

What can I do?



Edited by Telenic

Share this post

Link to post
Share on other sites

Today I used the Traditional Win32 Version 5.6.9 together with the correspondet Firefox addon Version 5.5.2 and ...

... the autofill doesn´t work.

I sent two requests to support team. I don´t get a ticket number or a feedback.


Share this post

Link to post
Share on other sites

Hey @Telenic,

Sorry for the trouble you are going through.

To investigate further on this issue we want a little input from our side. So please run the following command in Terminal and share the output at support@enpass.io

  • netstat -ano | findstr 10391

If this doesn't show any result, please try 10391 to 10395.

Also, please let me know are you using any Antivirus or third part security related extension? And are you facing the same problem with other browsers (Chrome/Opera) too?

Thanks for your co-operation.

Share this post

Link to post
Share on other sites
13 hours ago, jsaathof said:

I have downgraded to Firefox 62.0.3 and it works again. I guess this is an incompatibility in the latest Firefox.


Sadly this worked only once. But I have found the issue. I had turned on the option in Prefrences -> Browser -> This system-wide hotkey will launch Enpass helper. After turning it off the helper started working again.

Share this post

Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Create New...