Genfuzuki Posted November 13, 2018 Report Posted November 13, 2018 This is a really strange one and I am not sure if anyone else has experienced... Outlook is open in the background, fire up edge and go to a page where I want to use enpass, click the enpass extension icon in edge, the webpage flashes, Outlook closes then have to click again for my autofill to work. For the rest of the day outlook and enpass are fine until I reboot. There is nothing in my event logs either so a little bemused. Any ideas ?
Anshu kumar Posted November 14, 2018 Report Posted November 14, 2018 Hey @Genfuzuki, Sorry for the trouble you are going through. We require some more information to get a clear picture of the issue. Please share the - Enpass version - Device and OS version Thanks!
Genfuzuki Posted November 14, 2018 Author Report Posted November 14, 2018 Enpass v5.6.19 with latest MS store Edge plug-in. Office 2019 on Windows 10 1803 thanks
Anshu kumar Posted November 15, 2018 Report Posted November 15, 2018 Hey @Genfuzuki, Thanks for sharing the details. I've forwarded this issue to the QA team to look into it. I'll update you once I hear from them. Till then please co-operate with us.
Genfuzuki Posted November 16, 2018 Author Report Posted November 16, 2018 Just a follow up to this. I have noticed when I click the plugin in edge for the first time, edge loses focus and the mouse pointer jumps to the top left of the outlook window and closes it. I also have dual TFT’s (if that helps the QQ). Thanks
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