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enpass pro downgrade


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My phone currently has 2 google accounts logged in, a personal and one for my job. I bought enpass for my personal account but do not have access to the pro features when logged into both accounts on my phone (android). Is there a way to fix this?

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Hi @Xarin

Sorry to hear about your trouble. I would like to let you know when you purchase something on play store it gets linked with the Google ID from which you installed and made payment to Google Play Store. To restore Enpass to Pro version follow the instructions:

Go to Play Store --> Click on sidebar and select the account from which Enpass app is purchased --> Re-install the app --> Enpass Pro will be restored.

NOTE: Before uninstalling the Enpass app, make sure you have already taken the backup of Enpass data.

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  • 1 month later...

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