Jump to content
Sign in to follow this  
PedgE

Firefox Extensions and Enpass V6 from Windows store crashes

Recommended Posts

Since the newest update (V6) the firefox extension often crashes. There is a blank popup with no further reaction no content etc. When clicking on in Windows 10 tells me that the program doesn't respond. Furthermore the application itself has stopped working sometimes when starting the PC. I've purchased Enpass for Windows 10 to use the convenience of the fingerprint last week and thus I'm very disappointed with the problems.

Are these issues known and will be handled soon?

Share this post


Link to post
Share on other sites

Unfortunately not, it just popups blank and crashes without pressing any button. I will provide an image when the error appears again.

Share this post


Link to post
Share on other sites

Hi @Vinod Kumar,

unfortunatly there is no crash report. The extension looks like this:
Enpass_Ext.PNG.5eaaba85ea6eda33a43bfcdd7bda014f.PNG

and after closing the Extension through windows (only possible solution) and starting the Application again it looks like this:
Enpass.thumb.PNG.aa540a94a545a570cf30baec95a76af0.PNG
 

This doesn't happen all of the time and a restart of the PC fixes the problem temporarly but it seems to appear again and again due to unkown reasons.

Edited by PedgE

Share this post


Link to post
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
Sign in to follow this  

×