Hello Enpass Community,

I am encountering an issue with my Enpass password manager where my numerical username is being converted to scientific notation. My username is 9191043356783128, but Enpass automatically converts it to 9.19104E+15, which causes login issues. This behaviour is in both android and PC.

Here are the steps I've taken:

1. Entered the username 9191043356783128 in the login field.
2. Saved the entry in Enpass.
3. When viewing or using the saved entry, the username appears as 9.19104E+15.

This issue is problematic because the converted username is not recognized by the service I am logging into.

In Bitwarden:

In Enpass:

I would appreciate any advice or solutions to prevent Enpass from converting the numerical username to scientific notation. If there are settings I can adjust or specific steps to take to ensure the username remains in its original form, please let me know.

Thank you for your assistance!

Hey there,

So I added your numeric name into a new entry and did not face the conversion you are talking about. So what PC system are you using? I tried Win 11, no issues here. Did you set the name in Android and synced it to PC and/or vise-versa?

In another note maybe try to set the try of content for this field to a different kind / check if it's set to username.

To do so, open Enpass fully on PC, edit the entry and click on the written "username". A submenu appears, where you can change the field settings. Be sure to click Save before closing the submenu, otherwise changes will not be saved.

I second @AnakinCaesar statement—this does not appear to be an issue on our side.

I added your numeric name into a new entry and did not face the conversion you mentioned. Here are some steps to help troubleshoot the problem:

1. What PC system are you using? I tested this on Windows 11 without any issues.
2. Did you set the name on Android and sync it to PC, or vice-versa?
3. You might want to check the type of content set for this field. Ensure it's set to "username" or another appropriate type.

To do this:

• Open Enpass on your PC fully.
• Edit the entry and click on the written "username".
• A submenu will appear where you can change the field settings.
• Be sure to click "Save" before closing the submenu; otherwise, changes will not be saved.

If you continue to experience issues, please provide more details about your setup and the steps you are taking.