The button to enable Windows Hello won't turn on. Settings > Security > 'Quick Unlock' section. When clicked, it just flashes and remains off. Help getting it working again would be greatly appreciated.

Enpass premium version 6.12.6 (2772), fully up to date.

Windows 11 Pro, fully up to date

Intel Core i7-9750H CPU

Edited October 5Oct 5 by JPollard
Marking as solved

In some cases it helped me disabling Windows Hello in Windows Settings and the re-enabling it. Then Enpass was able to use it aswell. Maybe this works for you too.

Edited September 21Sep 21 by AnakinCaesar

Disabling and re-enabling Windows Hello in Windows Settings didn't work, unfortunately. Thanks for the idea though.

Edited October 5Oct 5 by JPollard

SOLVED: I simply uninstalled and reinstalled Enpass and Windows Hello integration started working again.

Uninstalling and reinstalling a password manager is scary. If you try it, first ensure that...

• each vault is syncing to the cloud by going to Settings - Vaults - Arrow symbol next to vault (>)

• you have access to the master passwords for each of your vaults. You can store them in Enpass to access via another device where it's already installed for example.

Edited October 5Oct 5 by JPollard

Thanks for sharing the solution and the important precautions. Glad to hear that reinstalling Enpass resolved the Windows Hello issue.

I have the same issue, error code 201 when trying to enable windows hello. I wish it can be fixed without reinstallation, as I've seen multiple people reporting such an issue across multiple versions. Reinstallation should only be used as the last resort. And reinstallation doesn't work actually.

Edited October 7Oct 7 by Renn