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Showing content with the highest reputation on 12/26/2020 in all areas

  1. If only the big red "YOU HAVE BEEN BREACHED, ACT IMMEDIATELY" alert could be hidden somehow. Since when you click on it, you need to pay. But it cannot be hidden, even if i do not want to use the premium features. Shitty UX is shitty.
    1 point
  2. Hello at Enpass Team, I perfectly understand the fact that you need some income for the recurrent cost. And that the Pro/Premium users with lifetime licence don't give you any more revenue. But what you did with the "new Premium features but none to Pro users" poses a problem because as many told before me, none will trust you anymore. What next ? Deluxe Premium ? Platinum Premium ? At first, the lifetime licence can seem like a great way to begin your company or to promote your service/software but on the long way, it'll become a nightmare, financially speaking. However, once you offer such option, it's really hard to back up. I have no idea how much Pro/Premium users with a lifetime licence you have compared to Premium users with subscriptions. But if the number is low then that shouldn't be a big financial problem. All Pro users have a lifetime licence not by choice but because there is none other options (except the free option) before and they are the same people who promoted Enpass at their family, friends and coworkers. Doing anything that will do to you to lose your promoters is not a good idea. Remember, Bitwarden cost only 10$/year for get Premium features for all users (old and new). If you don't want lose more user/customer, it'll be best that you found a mean to correct your ways of doing things. What you just did is really risky. Asking for a optional donation to lifetime users, would to be better option because any satisfied lifetime user would not have a big problem to help you if the need is there. It's all what I wanted said.
    1 point
  3. Listen Enpass what you're doing is called bait and switch. You sell users lifetime subscriptions on a version of Enpass then add a couple of new features, change the name to Premium and then ask Pro users to upgrade. How long before Premium users have to pay to upgrade the Premium Platinum Enpass. Very shitty business model. You promised a lifetime subscription to Enpass then you renamed it to Pro and now you rename it to Premium leaving Pro lifetime subscriptions behind. Give me my lifetime subscription money back and keep your crooked business model.
    1 point
  4. Apple M1 Support ist also a very important feature for me. Sure, in general Enpass works with Rosetta2, but there are very annonying graphical glitches... In the Browser extensions and also in the Enpass app. I really hope that there will be an Enpass Universal App soon I do not need to mention that some competitors have already released Universal apps
    1 point
  5. Just got my new M1 mac and I'm also interested!
    1 point
  6. Hey @L_X Welcome to the forum! Sorry for the trouble you have been facing. We are already working on this issue towards a fix. Please stay tuned for the future updates and also co-operate with us for the time being. Thanks!
    1 point
  7. Why are Pro users not offered a discounted upgrade version to the Premium Lifetime license?That would be acceptable, at least for me, if you pay once for new versions.But to move Pro users to a subscription model now is a no-go for me. That's what I thought too. After Pro comes Premium, then Platinum, Diamond and finally the great VIP status.
    1 point
  8. There is no mentioning the pro users will be allowed to run a castrated version only. At least give pro users a reasonable one time purchase option to be premium in the future (like 10 USD). Don’t forget that pro users helped you get where you are now! Cheers.
    1 point
  9. Hi, Apple Silicon optimisation for Enpass - Can you ad me to the list of users who have just upgraded to a new M1 MacBook. Many thanks. Many thanks.
    1 point
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