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Showing content with the highest reputation on 04/28/23 in all areas

  1. I don't know what's up with zazaza and Fabian1 on this thread. Feels like unfair anti-Enpass trolling. For anyone worried, I use Enpass every day on a range of platforms. It's excellent secure software and gets updates as needed to keep it stable. Valuable new features such as Passkey support are being developed:
    1 point
  2. Hi @Noah Williams Thank you for sharing your thoughts on the possibility of Enpass supporting PassKey, which is gaining popularity across different platforms. As an FIDO Alliance member, we are dedicated to providing a secure solution for managing passwords, and our team is already aware of the request for this feature, rest assured, Enpass will provide support for PassKeys soon. We also agree with you that supporting a PassKey, will be a logical step for Enpass, given our core focus on providing a secure, cross-platform tool for syncing encrypted vaults. Once again, we thank you for your valuable feedback and for choosing Enpass as your preferred password manager.
    1 point
  3. Hi Abishek I appreciate that this is not a simple issue to resolve, and that you in a position of forum moderator/basic support have very little you can do other than to acknowledge the problem and pass on the information to the dev team. However, it does feel a bit condescending for Enpass support to continually repeat the same response that has been parrotted out for the past six months. "Apologies for the inconvenience..." "Our developelopment team is aware of the issue..." "Please share the name of any apps where this is an issue..." We're not unintelligent people here. An issue that has gone on for so long deserves a proper explanation from one of the staff working to resolve it. Can you please request a proper update on what is causing this issue and why resolving it is taking so long? Or, perhaps you could start handing out discount vouchers or "no-return refunds"... Apologies are worth nothing without actions or changes that address the underlying issue. This is a perfect example of "apology-fatigue" causing you loss of customers. Regards Michas Richter
    1 point
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