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Jaspreet Singh

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Posts posted by Jaspreet Singh

  1. Paid android app won't work

    in Autofilling and Desktop Browser Extensions

    Posted

    Hi

    I paid for android app but it still won't work.

    Following is email exchange. Kindly check it out.

    Still in purchase detect wrong playstore account to chk. It can be corrected by chking agaist all accounts.

    Quote
    Hi 

    Waiting for yor reply. Please chk previous emails. I have paid but still can't use. 

    Jas
     
     
     

    ---- On Mon, 20 Feb 2017 13:52:22 +0530 mail@jas.bio wrote ----
     
    Whenever I add new google account it stops working. I cant delete all my google accounts each time. Please make the app chk for each account for license. 

    Thx
     
     
     

    ---- On Tue, 14 Feb 2017 16:07:25 +0530 support@enpass.io wrote ----
     
     
    Hi Jaspreet Singh,

    Thanks for your reply.
     
    Please follow these steps and let me know does your problem get resolved or not?
     
     
    • Remove your second Google account (temporarily) from your device and only keeps the one from which you had purchased Enpass.
    • Take a backup of Enpass data on SD card or any cloud
    • Re-install Enpass app from Play Store. Your Pro version will be restored.
    • If not, then restart your device and try again.
    • Restore your saved database.
     
     
    Once, your database is restored in Enpass Pro version, add your second Google Account.
     
    NOTE: To use Enpass Pro on your device, please make sure that the Google account from which Enpass has bene purchased is always available on your device. 
     
     
    Best regards
    Anshu Kumar
    Enpass Support Team | https://discussion.enpass.io/ 
     
    Stay connected on Twitter (@EnpassApp) and Facebook for latest happenings in Enpass.
     
     
     
     
     
    On Tue, 14 Feb at 3:59 PM , Jaspreet Singh <mail@jas.bio> wrote:
    btw it works if i remove non selected account
     
     
     

    ---- On Tue, 14 Feb 2017 15:45:24 +0530 support@enpass.io wrote ----
     
     
    Hi Jaspreet Singh,

    Thanks for using Enpass and writing to us. We are really very sorry for the inconvenience caused to you.
     
    I would like to let you know when you purchase something on play store it gets linked with the Google ID from which you installed and made payment to Google Play Store. To restore Enpass to Pro version follow the instructions:
     
     
    • Go to Play Store --> Click on sidebar and select the account from which Enpass app is purchased.
    • Now reboot your device. 
    • Your Pro version will be restored.
     
     
    NOTE:  Please make sure that you have set the Purchased ID as a Primary ID on your device. 
     
    If you have any further queries, please feel free to contact us.
     
    Best regards
    Anshu Kumar
    Enpass Support Team | https://discussion.enpass.io/ 
     
    Stay connected on Twitter (@EnpassApp) and Facebook for latest happenings in Enpass.
     
     
     
     
     
     
    On Tue, 14 Feb at 11:56 AM , Jaspreet Singh <mail@jas.bio> wrote:
    I bought enpass on android. But after adding second account. The app is asking me to buy again as its picking up other account. 

    Thx
     

     

  4. Open Sourcing Enpass

    in Feature requests

    Posted

    Hey @Hemant Kumar 

    Thx for writing back. Let me float a raw idea, where you can split the application into core and UI. Now core part is opensource and you keep the UI closed source.

    Core:

    • Database
    • Encryption code
    • Authentication (Most important: This should pop up UI to enter master password and grant temporary access to UI without revealing master password)

    Let me know if you get the gist; ping me back if something is unclear

    Thx

     

    Hey @Unsay

    Never asked to make it free.

    I hope @Hemant Kumar makes allot of money B|B|B|

    thx

    • Like 1

  6. Poor update password experience

    in Feature requests

    Posted

    Hi @Gajender Singh @Anshu kumar

    Proposed Changes

    In chrome browser extension each item should have password generator icon; which should autofill the standard update password form; and update the password on item as well. (Right now I had to do allot of manual steps)

    Standard update password page has three fields

    • Current password
    • New password
    • Repeat new password (optional but usually thr)

    PS: You can add new item field of "Update URL" and capture this url upon first manual update; so next time you can update the password directly from the enpass app; or even periodically auto update the passwords next time user run the app.

    Thx

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