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Hemant Kumar

Enpass team member
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About Hemant Kumar

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  1. Hi @mushroom_daddy Sure, we do have plans to get the macOS and iOS apps audited as soon as add the important feature requests like Favicons, WiFi sync etc . It's just a matter of time. Please bear with us. Agreed! but we can't do it very frequently as it is time consuming and costly process. Thanks for your understanding!
  2. Hi all, We understand your concern and never want to hurt your feelings. We would have definitely restored your UWP purchase into the bridged app, and for that even contacted Microsoft, knowing that it is not possible by design of all apps stores. Both the UWP and Bridged app are different apps and it is not possible to access the purchases across the apps or Stores. We could have replaced the UWP app to the bridged version to make the in-app purchases accessible, but that would have to make Enpass unaccessible for users who have already purchased it on Windows 10 mobile and UWP. You must be able to install it from your order history of the software you own, or you can choose this direct link for UWP app . It is now, not available on the store for the new users (or who haven't purchased it before) because we will not be upgrading UWP app to V6. We have rewritten Enpass 6 on all evolving platforms from scratch and the Windows Mobile was not promising enough to be considered for this because Microsoft itself is not releasing any new updates or phones. We are working on our toes to bring in all the promised features in a series of updates. Thanks a lot for your cooperation as it will help us making Enpass awesome for you, faster than before. Cheers
  3. Hi @rlengland Sorry to say that. We don't have plans to support 32 bit further.
  4. Thanks for asking! No that is not the password of Google account. Let me reiterate You installed Enpass v6 on Windows. You asked to restore your existing data from cloud. You chose Google Drive. It found the data there and now asking for a master password; which means It has found v6 data on Google cloud (which you might have sync from your Linux, or have upgraded Enpass v5 -> v6 from other device and sync). It is asking password of that Enpass data it has found on cloud. Please feel free to ping us for any queries.
  5. Hi @AwesomeDogee Thanks for the confirmation. Soon we will fix that too.
  6. Thanks a lot for your suggestions. We have brought this thing in the notice of concerned person. Cheers!
  7. Thanks for writing to us. It is asking for the master password of data which is on the Google Drive.
  8. Thanks for your feedback. We have brought it into the notice of our translator and he will have a look at it. Cheers
  9. Hi all The FAQ has been updated with the links to Chrome and Android apk. Hope it helps!
  10. Hi Sorry for the trouble! What problem are you facing in upgrading your data?
  11. Hi @Andymase Sorry to say but there is no way to recover your data if you have forgotten your master password. That's the security of Enpass. There are no backdoors through which we as a developer have any control over your data. You have to reset your Enpass and start over.
  12. Hi @Frex Thanks for writing to us. We have received this request already and is in our roadmap.
  13. Hi @xarekate Sorry for the trouble! Are you using Wayland? This is how you can fix it: https://www.enpass.io/support/enpass-looks-too-small-or-big-on-my-display-how-can-i-fix-it/ Let's know if the problem still persists.
  14. Hi all, Sorry for the trouble! What do you mean that both were unable to import data. Did you installed them separately and tried to restore data from cloud, or if you got the update on v5, after entering master password all your data should have been upgraded. Was there any problem in upgrading.
  15. Thanks for writing to us. The image 200x200px should not be more than the size of 100KB after we have done with the compression.
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