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Hemant Kumar

Enpass team member
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    148
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    25

Everything posted by Hemant Kumar

  1. Hi @mushroom_daddy Sure, we do have plans to get the macOS and iOS apps audited as soon as add the important feature requests like Favicons, WiFi sync etc . It's just a matter of time. Please bear with us. Agreed! but we can't do it very frequently as it is time consuming and costly process. Thanks for your understanding!
  2. Hi all, We understand your concern and never want to hurt your feelings. We would have definitely restored your UWP purchase into the bridged app, and for that even contacted Microsoft, knowing that it is not possible by design of all apps stores. Both the UWP and Bridged app are different apps and it is not possible to access the purchases across the apps or Stores. We could have replaced the UWP app to the bridged version to make the in-app purchases accessible, but that would have to make Enpass unaccessible for users who have already purchased it on Windows 10 mobile and UWP. You must be able to install it from your order history of the software you own, or you can choose this direct link for UWP app . It is now, not available on the store for the new users (or who haven't purchased it before) because we will not be upgrading UWP app to V6. We have rewritten Enpass 6 on all evolving platforms from scratch and the Windows Mobile was not promising enough to be considered for this because Microsoft itself is not releasing any new updates or phones. We are working on our toes to bring in all the promised features in a series of updates. Thanks a lot for your cooperation as it will help us making Enpass awesome for you, faster than before. Cheers
  3. Hi @rlengland Sorry to say that. We don't have plans to support 32 bit further.
  4. Thanks for asking! No that is not the password of Google account. Let me reiterate You installed Enpass v6 on Windows. You asked to restore your existing data from cloud. You chose Google Drive. It found the data there and now asking for a master password; which means It has found v6 data on Google cloud (which you might have sync from your Linux, or have upgraded Enpass v5 -> v6 from other device and sync). It is asking password of that Enpass data it has found on cloud. Please feel free to ping us for any queries.
  5. Hi @AwesomeDogee Thanks for the confirmation. Soon we will fix that too.
  6. Thanks a lot for your suggestions. We have brought this thing in the notice of concerned person. Cheers!
  7. Thanks for writing to us. It is asking for the master password of data which is on the Google Drive.
  8. Thanks for your feedback. We have brought it into the notice of our translator and he will have a look at it. Cheers
  9. Hi all The FAQ has been updated with the links to Chrome and Android apk. Hope it helps!
  10. Hi Sorry for the trouble! What problem are you facing in upgrading your data?
  11. Hi @Andymase Sorry to say but there is no way to recover your data if you have forgotten your master password. That's the security of Enpass. There are no backdoors through which we as a developer have any control over your data. You have to reset your Enpass and start over.
  12. Hi @Frex Thanks for writing to us. We have received this request already and is in our roadmap.
  13. Hi @xarekate Sorry for the trouble! Are you using Wayland? This is how you can fix it: https://www.enpass.io/support/enpass-looks-too-small-or-big-on-my-display-how-can-i-fix-it/ Let's know if the problem still persists.
  14. Hi all, Sorry for the trouble! What do you mean that both were unable to import data. Did you installed them separately and tried to restore data from cloud, or if you got the update on v5, after entering master password all your data should have been upgraded. Was there any problem in upgrading.
  15. Thanks for writing to us. The image 200x200px should not be more than the size of 100KB after we have done with the compression.
  16. Hi guys, You do not need to switch to autofill. Enpass does this for you using Enpass extension and Password autofill of iOS. We have deliberately removed the build it browser on mobiles because of the possible internal issues related to Webkit. Now since the iOS itself support the Autofilling in Apps and browsers, there is less need for Enpass browser. Makes sense?
  17. Hi Thanks for the feedback. There should be no problem with the empty multiple fields as you see them only on the Edit page. Why exactly you want to delete the empty fields.
  18. Hi @Atlan Sorry for the trouble. See if the third step mentioned in the user manual helps you here https://www.enpass.io/docs/manual-desktop/browser_ext_install.html#edge-browser, which says If Enpass icon doesn’t show up in the toolbar. Go to the option ⋯ in the top right corner. You’ll see the Enpass icon there, right-click on the Enpass icon and choose Show next to address bar. Cheers
  19. Hi Thanks for writing to us. Enpass 6 is a free upgrade. Like mobile phones, you are not restricted to use 20 items. You can freely import the Enpass 5 data in Enpass 6. All the standard features are free (even the Multiple vaults). Some of the customization features, Dark theme, and Windows Hello are paid in the premium version. Please let us know if you're facing any problem importing data in v6.
  20. Hi all, Thanks for your feedback. We have added the functionality of auto-popup of Touch ID dialog in case of Enpass Assistant. There you don't need to click on the Touch ID icon. This behavior in the main app could have been irritating, forcing you to enter Touch ID in case you have brought it in the foreground while browsing through Desktop. Alternatively, you can use the shortcut (Cmd+.) to bring the Touch ID verification dialog in front. In the coming updates, we'll add an option on Touch Bar to unlock with Touch ID. Thanks for your co-operation.
  21. Hi The first vault that you will set to sync with iCloud will pick the device-configured account and the secondary vault will ask you to login to a different iCloud account to which you will connect through the browser. Hope that helps!
  22. Hi @RSW It is still possible to sync different vaults to different OneDrive accounts. The restriction is on using the same account with all vaults and not the same provider. Hope this helps!
  23. Hi Sorry to say but your purchase of UWP app cannot be restored into Bridged app. This is technically not possible to restore purchases across apps or Store. You can read more about it here https://www.enpass.io/support/ive-purchased-enpass-on-one-platform-do-i-need-to-purchase-it-on-other-platforms-separately/
  24. Hi It is still there on all the platforms. On mobiles, instead of press and hold, just tap on the field and a button to copy your data will fly in from right side. Cheers
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