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Inkx

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Posts posted by Inkx

  1. Hello, after Enpass update to 6.11.5 (1819) the issue is fixed ! 

    Thanks 

     

    EDIT : The bug came back after quitting and reopening it fix the issue. Will see if it happen again

    EDIT 2 : It seems that the issue happened after I have hide Enpass (cmd+H). Soon as the app have bee hide once the bug come and persist until quit and relaunch Enpass

    • Like 1
  2. 20 hours ago, Amandeep Kumar said:

    Please provide the following details:

    1. Which device are you using?
    2. Is there a specific scenario in which the issue occurs, or does it happen every time?
    3. Does the issue occur in windowed mode, full screen mode, or both?
    4. Could you please share a video of the issue so that we can analyze it further?

    Hello here is the answer 

    1. MacBook Pro M3 - 14.6.1

    2. Every time

    3. Windowed

    4. Flow the link to download the video : https://dropover.cloud/f81914

     

    Thank you ! 

  3. Hello Team,

    For a while, I don't remember when exactly, Enpass won't come in foreground when using Mission Control.

    I use it a lot on my Mac and it's very frustrating. Every time I'm selecting Enpass's main window with Mission Control he stay in foreground for half a second and then return in background.

    If i open the preference window of Enpass and trying to select it with Mission Control it work well.

    I've just tried to uninstall Enpass (using Pearcleaner) restart my computer  and reinstall it and the behavior didn't change.

     

    Have you any fix or debug step to try to return to correct operation ?

    Thanks a lot !

     

    Enpass version : 6.11.2 (1753)

    MacOs version : 14.6.1

  4. Finaly found my problem that seems to be an Enpass bug.

    I have 2 network drive mounted on my laptop and Enpass try to connect on it even if there is no Enpass's Data at all...

    After deleting network drive Enpass is no more lagging.
     
    Hope patch comme in next release.

  5. Hello, Thanks Phil for your feedback !

    I've starting to backup my laptop with OneDrive so my Document folder become "network" folder i think.

    But unfortunately after trying to change the backup folder to C:/Users/Me/.enpass/Backups/ to be out of OneDrive scope it doesn't solve my issue even if i disable backup.

    I've try to "repair" with enpass's installer after making my change but no effect...

    cc @Garima Singh

  6. Hello @Garima Singh,

    I send you the export by PM.

    See my answer to your question below :

    Quote

    Did you start facing this issue recently - like after an Enpass update, or did you face the same problem earlier as well?

    I'm not using Enpass everyday on my Windows laptop but i don't remember than the older version (like years ago) was lagging

    Quote

    Share your system info (device specifications, model, OS version) on which you are getting this error?

    Model : Dell XPS 13 9360 (i5 8Go RAM)

    OS : Windows 10 Family version 20H2 version 19042.868

    Quote

    Are you using any firewall on the same device?

    My anti-virus is ESET Endpoint security and acting like firewall too. But as i say, disabling it as no effect.

    Quote

    Please confirm if the issue resurfaces after the app freshly installed or after setting up the sync and restoring Enpass data.

    Yes i confirm, same effect after re-install

    Quote

    Did you set the Enpass data location to a network folder?

    Using OneDrive as sync method.

    I have 3 office365 accounts, 2 professional and 1 personal. I'm using my personal account to sync it

     

    regards,

  7. Hello @Garima Singh,

    Sorry for the dealy the email notification was in spambox.

    See below the log that enpass return.

    Thanks

    Info: [HTTP]  CURLSSLOPT_NO_REVOKE 
    Info: [HTTP]  Using AUTO Proxy detection 
    Info: [HTTP]  CURLSSLOPT_NO_REVOKE 
    Info: [HTTP]  Using AUTO Proxy detection 
    Info: [HttpClient] https://rest.enpass.io/enpass/alert/?package=in.sinew.enpass.win&os=windows%7C10&version=6.6.1&version_code=809&language=en%7Cfr&after=1617355404&license=pro curlresultcode: 0 responseheaders: HTTP/1.1 200 OK
    Allow: GET, HEAD, OPTIONS
    Cache-Control: no-cache, no-store
    Content-Security-Policy: default-src 'none';
    Content-Type: application/json
    Date: Fri, 02 Apr 2021 09:24:55 GMT
    Feature-Policy: geolocation 'none'; midi 'none'; notifications 'none'; push 'none'; sync-xhr 'none'; microphone 'none'; camera 'none'; magnetometer 'none'; gyroscope 'none'; speaker 'none'; vibrate 'none'; fullscreen 'none'; payment 'none'; usb 'none';
    Referrer-Policy: no-referrer
    Server: nginx
    Strict-Transport-Security: max-age=31536000; includeSubdomains; preload
    Vary: Cookie, Origin
    X-Content-Type-Options: nosniff
    X-Frame-Options: SAMEORIGIN
    X-XSS-Protection: 1; mode=block
    Content-Length: 241
    Connection: keep-alive
    
    
    Info: [HttpClient] https://license.enpass.io/api/v1/subscription/me/ curlresultcode: 0 responseheaders: HTTP/1.1 200 OK
    Allow: POST, OPTIONS
    Cache-Control: no-cache, no-store
    Content-Security-Policy: default-src 'none';
    Content-Type: text/html; charset=utf-8
    Date: Fri, 02 Apr 2021 09:24:56 GMT
    Feature-Policy: geolocation 'none'; midi 'none'; notifications 'none'; push 'none'; sync-xhr 'none'; microphone 'none'; camera 'none'; magnetometer 'none'; gyroscope 'none'; speaker 'none'; vibrate 'none'; fullscreen 'none'; payment 'none'; usb 'none';
    Referrer-Policy: no-referrer
    Server: nginx
    Strict-Transport-Security: max-age=31536000; includeSubdomains; preload
    Vary: Cookie, Origin
    X-Content-Type-Options: nosniff
    X-Frame-Options: SAMEORIGIN
    X-XSS-Protection: 1; mode=block
    Content-Length: 748
    Connection: keep-alive
    
    
    Info: [NATIVE_LIST:] 49 ms 
    Info: [NATIVE_LIST:] 27 ms 
    Info: [NATIVE_LIST:] 4 ms 
    Info: [HTTP]  CURLSSLOPT_NO_REVOKE 
    Info: [HTTP]  Using AUTO Proxy detection 
    Info: [HttpClient] https://graph.microsoft.com/v1.0/me/drive/special/approot:/vault.enpassdbsync curlresultcode: 0 responseheaders: HTTP/1.1 200 OK
    Date: Fri, 02 Apr 2021 09:25:00 GMT
    Content-Type: application/json;odata.metadata=minimal;odata.streaming=true;IEEE754Compatible=false;charset=utf-8
    Cache-Control: no-store
    Transfer-Encoding: chunked
    Strict-Transport-Security: max-age=31536000
    request-id: aef50837-6d92-4bed-9d43-47bfdfe35cdc
    client-request-id: aef50837-6d92-4bed-9d43-47bfdfe35cdc
    x-ms-ags-diagnostic: {"ServerInfo":{"DataCenter":"North Europe","Slice":"E","Ring":"4","ScaleUnit":"003","RoleInstance":"DB1PEPF00005A53"}}
    OData-Version: 4.0

     

  8. Hello,

    I'm using Enpass (Pro) on my Mac and iPhone without any issue. But on my windows laptop, i'm dealing with 1 min delay to open it.

    I've try to reinstall it (from winodws store) but no change... This occur each time i fully close Enpass and re-open it even after fresh computer start.

    Some info :

    Enpass version : 6.6.0 (770)

    Windows version : latest

    Item number in Enpass : 170 + 4 docs

    Sync method : OneDrive

    Is there some log that i can past to give more info ?

     

    Thanks to your help !

    image.thumb.png.8b8bdd1ac1cffc91829a265835c95c2f.png

    image.thumb.png.fe636b429052b66530e1f2cf9403e8b1.png

  9. Hello, 
    In previous versions, when the TouchID unlocking was activated when opening, Enpass immediately asked you to put your finger on the button to unlock.
    Since the last updates, you must first press the logo before you can unlock by TouchID.

    Would it be possible to add a "unlocking order" in the preferences where you could select TouchID as a priority so that it could be offered immediately. Or select to privilege the master password while leaving TouchID as an option as at present? 

    Thanks to the team !

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