alextorex Posted February 26, 2017 Report Posted February 26, 2017 I lost all my data because I lost accidentally the password. I could still use fingerprint to enter the app in android but I could not change the password without knowing old password.
Anshu kumar Posted February 27, 2017 Report Posted February 27, 2017 Hi @alextorex, Sorry to inform you but if you have forgotten your master password, then there is no way to recover it. For more details please refer this link. As you can use your Fingerprint to access your Enpass database, in this case, the only way to recover your Enpass items is to manually share each item with yourself with a secure channel. Then download Enpass on a desktop device, create a new keychain and manually add each shared item one by one. I know it's a tedious task, but it's the only way to recover your database. Hope this helps!
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