Jump to content
Enpass Discussion Forum

Recommended Posts

Posted

For several months now Ihave been experiencing a problem with the Enpass Browser going extremely slow when I type an email. I access Microsoft Outlook Webmail service. I achieve this by getting Enpass via its own browser to access the microsoft webpage (https:/mail.live.com) which it then autofills in the credentials and logs in successfully. The problem arises when I need to use the Enpass soft keypad. As I press the keys each character can take around 5 seconds or more to appear and eventually Andriod (I think) displays a message stating that "Enpass isn't responding. Do you want to close it? REPORT  WAIT  OK".This not only happens on my Samsung phone but also on the ASUS Tablet.

When I use another Browser other than the Enpass one the problem does not occur. i.e typing is normal and with no hiccups.

System info - Samsung Galaxy S4, Android 5.0.1, Android security patch level 2015-11-01

Posted

Hi @gtx,

Thanks for reporting this issue and I apologize for the inconvenience. I have noted down these issues and have intimated the dev team. Hopefully, it will be fixed in one of coming updates. Till then I request you to please co-operate with us.

Guest
This topic is now closed to further replies.
×
×
  • Create New...