uktivo Posted March 17, 2017 Report Posted March 17, 2017 Hi All, I've been using Enpass for several years now and have had no issues. I recently purchased a new Win10 laptop and have today changed a password on one entry. On clicking the save button the entry was over written with lots of ######. Unfortunately, I'm set to auto sync so this has now been updated on all my other linked devices. The double whammy, I don't have a recent backup stored either. Is there any way to recover this critical information please?
Anshu kumar Posted March 20, 2017 Report Posted March 20, 2017 Hi @uktivo, Oops! We are extremely sorry about this nasty bug. Please share some more info so that we can investigate where the problem could be. On which devices (all of them, along with OS version) are you using Enpass? Which Enpass version are you using on each device? Which Cloud sync are you using? Have you previously imported data from any other software?
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