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Mije

Old enpass pro

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Hi. I am using an old pro version before 2015 I think. I always used a backup of your app when using a new phone. So I never had to register again. But I think there were only 5 installations allowed or something like that. Sorry  very long time ago....

Do this old user get pro? Or do I have to spent the 12 euro as long as it works ?

Mike

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Hi @Mije,

Thanks for being an Enpass user. If you were using the Pro version before, you can certainly unlock all the features by registering with an email.

On which platform are you using the Pro version? And how many platforms are you using now?

Thanks

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22 hours ago, Ankur Gupta said:

Hi @Mije,

Thanks for being an Enpass user. If you were using the Pro version before, you can certainly unlock all the features by registering with an email.

On which platform are you using the Pro version? And how many platforms are you using now?

Thanks

Hi.

On Android and PC.  It was not bought from PlayStore. 

Found an old email from beginning 2016.

I don't want to loose the pro but I do not like Abos


Your purchase has been bound with Google account xxxxxx@gmail.com. Using this account, you can unlock the pro version on maximum 5 different Android devices.

 

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Same with me .. I purchased in 2014 on iOS. I registered, but it didn't give me the Pro version. I did use a different email to register with Enpass than my Apple ID. 

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Hi @Mije,

You must get the Pro version. Please update to latest version 6.3.0 on all of your devices and use the same Email with which your purchase has been bound. If you are having any issue please drop us an email on support@enpass.io.

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Hi @RHPT,

Thanks for being a long time user of Enpass. Using different email to register shouldn't be an issue of not getting Pro. Please drop us an email on support@enpass.io in order to assist you better.

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Hi,

How do I confirm whether I am a PRO or not? I've payed for my copy of the app just to be able to sync with OneDrive (this was the only payed option back then, I think version 4.something). 

Thanks in advance

Rafał

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9 hours ago, Ankur Gupta said:

Hi @Mije,

You must get the Pro version. Please update to latest version 6.3.0 on all of your devices and use the same Email with which your purchase has been bound. If you are having any issue please drop us an email on support@enpass.io.

Yes thank you that worked for me. 6.3.0 was not in German PlayStore until today.

Have a nice day

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