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Ankur Gupta

Enpass team member
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Ankur Gupta last won the day on April 10 2016

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About Ankur Gupta

  • Rank
    Advanced Member
  • Birthday 11/25/1990

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  1. Ankur Gupta

    macOS: Graphics issue in mini browser

    Hi @jankkm, Thanks for reporting this issue. A fix will be available in upcoming updates. Have a good day!
  2. Ankur Gupta

    Force close when using 3D touch for an entry

    Hi @Meister, Thanks for reporting this issue. We have noted it down and hopefully it will be fixed in the next update. Thanks for your co-operation.
  3. Ankur Gupta

    A new Enpass beta for iOS is now available

    Did you uninstall the Enpass 6 app from your device? You can restore your Enpass 5 data from Google Drive. Please follow the steps:- Login into your Google Drive account from a browser or use the Drive app and navigate to Enpass folder. Open the Enpass folder and download the sync_default.walletx file. Open Enpass app > Welcome screen > Restore my existing data > Files --> Select the file you just downloaded --> Enter Master Password and done. Let me know if it works.
  4. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @carrieven, Please uninstall the V6 (220) app it has been discontinued and will not receive further updates. If issue still persists, kindly share the following info so that we can investigate the issue:- Mac OS version. Enpass Chrome Extension Version. While running the Enpass app, Open Terminal and run the command "lsof -i:10391" and share the outptut. Thanks.
  5. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @Bibon, Thanks for sharing the information. We have noted it down with higher priority and I hope this issue will be resolved asap.
  6. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @carrieven, Thanks for trying out the beta. It seems that you are using stable version of Enpass 5 Chrome Extension. Please install the new Enpass Beta Chrome Extension from here. If the problem still persists, please share your Enpass App Version so that we can look into it. Thanks!
  7. Ankur Gupta

    Sync folder differences on onedrive

    Please install the latest beta from this link. Cheers!
  8. Ankur Gupta

    A new Enpass beta for iOS is now available

    Hi @Denoxster, Please follow the steps mentioned on this link. Hope this helps!
  9. Ankur Gupta

    [Linux] Enpass browser extension won't connect to App

    Hi @Hitman, Thanks for trying out the beta. Please make sure you have "lsof" dependency installed on your system. If the problem persists, please let me know: Are you using multiple user on your linux machine and running the Enpass App on both users? Which Enpass version and Browser extension version you are using? Thanks.
  10. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @mkloeffer, Enpass6 Beta (220) has been discontinued. It syncs on a different location on iCloud. Thats why you were not able to sync. Please download the latest beta for macOS from here. Cheers!!!
  11. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @mkloeffer, Please make sure that you are running the latest betas on both devices. Latest version for iOS:- 6.0.0(178) and Mac OS:- Enpass6.0.0(250). Please let me know if the problem still persists. Thanks.
  12. Ankur Gupta

    Latest Enpass 6 beta for Mac is now available!

    Hi @Bibon, Sorry for the inconvenience caused to you. Please share the screen resolutions so that we can investigate further. Thanks.
  13. Ankur Gupta

    Sync folder differences on onedrive

    hi @treefern, Sorry for the inconvenience caused to you. It seems that you are using Enpass 6.0.0.75 version on your Android device. This version has been discontinued and new version is 6.0.0.91. Being a separate app with different package name, the .91 beta syncs to different location than 75 beta . If you want to move your data from .75 to .91 then you need to manually take backup of your data on local device and then restore to new version .91. Thanks.
  14. Solved in version 5.5.5. Cheers!!!!
  15. Ankur Gupta

    APP crashes after last update

    Hi @mobitu, Sorry for the inconvenience. Please answer the following questions so that I can assist you. Does your app work fine on iphone which have iOS 10? On iPad (8.1) are you using any cloud sync? Exactly when your app crashes on iPad (On launching or after entering master password)? For testing purpose do the following: Also, turn off internet connectivity on iPad and try to open Enpass app. If you have all of your latest data on iphone then you can try re-installing the app from ipad and then try to open. PS: Deleting and installing app will delete data on your local device. Make sure you have any backup or data on any other device.
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