Piotrek Posted August 4, 2017 Report Posted August 4, 2017 Hello, I noticed that when I use keyboard shortcut or click on Enpass extension icon in Chrome then after choosing login its details are filled in in the page's form but Chrome focus is lost and I have to click the browser window in order to be able to submit login using keyboard. I found the issue has been reported previously and reportedly fixed but it stills occurs on my machine. Best regards, Piotr
Guest Akash Vyas Posted August 4, 2017 Report Posted August 4, 2017 Hey @Piotrek Sorry for the inconvenience. In order to help you with this, I'm going to need some information from you. So please let me know: On which device (along with OS version) are you using Enpass? Which Enpass and Extension version are you using? Are you facing this problem on a specific website (if so please mention its URL) or all of them? Awaiting your response. Ciao.
Piotrek Posted August 7, 2017 Author Report Posted August 7, 2017 Hello @Akash Vyas I use: Mac OS X Sierra 10.12.6 Chrome 59.0.3071.115 Enpass extension 5.4.3 Enpass Mac OS app 5.5.7 (98) The issue occurs for all websites. Best regards, Piotr
Eversor Posted September 11, 2017 Report Posted September 11, 2017 (edited) I'm experiencing the same issue. On all different websites. My specs: Mac OS X Sierra 10.12. Chrome 60.0.3112.113 Enpass extension 5.4.3 5.5.8 (102) Edited September 11, 2017 by Eversor
Anshu kumar Posted September 12, 2017 Report Posted September 12, 2017 Hi guys, Sorry to hear about your trouble and we apologize for the inconvenience. We have tested this issue in our lab with the same configuration of the device but were unable to reproduce this issue. However, our testing team is already looking into it and we will keep you updated on it. Thanks for your cooperation.
Piotrek Posted September 12, 2017 Author Report Posted September 12, 2017 Hello @Anshu kumar, Could I provide you more information that would help in investigating the issue? (log files etc). Best regards, Piotr
Anshu kumar Posted September 13, 2017 Report Posted September 13, 2017 Hi @Piotrek Thank you so much for your help in digging out this issue. To investigate further, we would like an online Skype session with you for which I have sent a PM to you with the Skype details. Please reply there on your availability. Thanks for your co-operation!
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