Checking for updates spins forever

[jakejohn]

I clicked "Checked for Updates", the app goes to the screen "Checking for updates", the icon spins...BUT...

The application never stops spinning, and the check for updates never completes.  I've waited a day, and no success.

It used to work.  I think it stopped working after the last update.

Thank you.

Enpass 6.4.1 (643)

Windows 10

 

 

[rorywohl]

+1

Also running 6.4.1 (643)

Happens on both the Windows 10 version and the Traditional Win32 version

Thanks!

[Pratyush Sharma]

Hi @jakejohn & @rorywohl,

We are sorry for the inconvenience caused to you.

Please take the backup of Enpass data first and then reinstall Enpass App again. If the issue persists, please let me know in which country you are facing this issue so that we can investigate it further.