Abdullah 0 Report post Posted May 7 Hi, I have another account I used in my old iPod touch, it doesn't have a lot but when I want to sync it with another Android device and it asked me for the master password, it shows that it's not correct. I keeps trying but no use. So, I deleted the main folder in Google Drive so I can start fresh. It didn't work and it keeps asking the main password. Need your help, until now I couldn't new device setup as Enpass is the first app I install to make it easy to complete setup and installing other apps. Quote Share this post Link to post Share on other sites
Garima Singh 70 Report post Posted May 8 Hey @Abdullah Welcome to the forum! Please follow the below mentioned steps: Disconnect Sync from all your devices which are synced from your Google Drive. Open Google Drive in Browser---> Goto Setting--->Select Manage Apps--->Click on Enpass Option--->Select Delete hidden App Data. (make sure that hidden data is deleted from the drive) Reconnect sync on all the devices from Google Drive. Thanks. 1 Quote Share this post Link to post Share on other sites
Abdullah 0 Report post Posted May 16 Thanks, it's working now perfectly Quote Share this post Link to post Share on other sites
Pratyush Sharma 72 Report post Posted May 18 Hi @Abdullah, Thanks for notifying us. I'm glad to know that the problem has been resolved. Quote Share this post Link to post Share on other sites
