simonb 0 Report post Posted September 27, 2017 Enpass has always worked very well for me, but recently it's started crashing every time my Mac Book Pro awakes from sleep. I'm on Sierra 10.12.6, mid-2015 MBP 15" i7 16GB. Share this post Link to post Share on other sites
Anshu kumar 314 Report post Posted October 3, 2017 Hi @simonb, Sorry to hear about your trouble you are going through. I would really appreciate if you can please mention the exact steps performed those led to crash after you wakes up your Mac. Also, it would be a great help if you can share the crash report at support@enpass.io so that we can diagnosis where the problem could be. Thanks for your co-operation! Share this post Link to post Share on other sites
simonb 0 Report post Posted October 11, 2017 Hi Anshu Just about to email you a crash report. Here are the steps involved: Start up computer, Log in to Enpass, Use browser and Enpass as normal, Close browser, Close lid of computer, Open computer about 10 minutes later, Enpass crashes (see attached screenshot), Click Reopen, log in to Enpass All is fine again Cheers, Simon Share this post Link to post Share on other sites
Guest Akash Vyas Report post Posted October 12, 2017 Hey @simonb Thanks for sharing the detailed steps and the crash report for the issue. I've shared it with the tech team so that they can look into it further. Top of the day to you! Share this post Link to post Share on other sites
Denis 0 Report post Posted October 16, 2017 I can confirm same on my side. Mac OS High Sierra. System Integrity Protection: enabled Crashed Thread: 0 Dispatch queue: com.apple.main-thread Exception Type: EXC_BAD_ACCESS (SIGSEGV) Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000010 Exception Note: EXC_CORPSE_NOTIFY Termination Signal: Segmentation fault: 11 Termination Reason: Namespace SIGNAL, Code 0xb Terminating Process: exc handler [0] Share this post Link to post Share on other sites
Anshu kumar 314 Report post Posted October 16, 2017 Hi @Denis Our dev team is already looking into this issue and hopefully, a fix will be made available soon. Till then please bear with us. Cheers! Share this post Link to post Share on other sites
voodoomatz 0 Report post Posted February 27, 2018 I, too, see the reported regular crashes. This has not been resolved in the last three Enpass updates. I have seen these issues with MacOS 10.13; 10.13.2 and 10.13.3. What is the current status on fixing this, Anshu? I love your product but this issue is really annoying. Share this post Link to post Share on other sites
