Enpass too slow to load

[hispanico]

I have windows 10 pro 2004 and also launching Enpass with administrator, the app is very very slow to load.

My system is ASUS ROG MAXIMUS XI HERO, Intel i7-9700 and 16GB

 

Thank

Hispa

[Pratyush Sharma]

Hi @hispanico,

Sorry for the inconvenience caused to you.

Please let us know which Enpass version are you using the Website or Store? If you are using the website version of Enpass, let us know that if the folder "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe.

[hispanico]

Yes i use windows version (website) and yes "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe is present 

 

Hispa

Edited September 7, 2020 by hispanico

[Garima Singh]

Hey @hispanico

Thanks for your confirmation. We'll look into this issue at our end and keep you posted on further developments.

[hispanico]

On 9/9/2020 at 8:08 AM, Garima Singh said:

Hey @hispanico

Thanks for your confirmation. We'll look into this issue at our end and keep you posted on further developments.

Ok i await

 

Hispa

[hispanico]

Sry but when you find a solution to this long time to open Enpass on wineod 10

 ?

 

Thank

Hispanico

[Pratyush Sharma]

Hi @hispanico

We need a little more input from you so please try disabling the internet and then run Enpass on your system. If you experience any change, please share the feedback with us. Thanks!

[hispanico]

3 hours ago, Pratyush Sharma said:

Hi @hispanico

We need a little more input from you so please try disabling the internet and then run Enpass on your system. If you experience any change, please share the feedback with us. Thanks!

Ok i verify you suggestions and if disable internet connection load immediatly ....

So just have now a solution ?

 

Hispa

[Garima Singh]

Hey @hispanico

Thanks for sharing your input. Please co-operate with us a little more while our team is looking into this issue.

[hispanico]

Ues i am also try to change from dropbox to google but without solve problem.

I await your fix...

 

Thank

Hispa

[hispanico]

No news for this problem ??????

 

Thank

Hispa

[Pratyush Sharma]

Hi @hispanico,

We are working on this issue, and will keep you posted on the status updates.

[jtdata]

I also have this problem, Enpass is taking upwards of 5min to load on Windows 10. Disabling internet did not help. This did not used to be an issue, has this been resolved? Running Enpass 6.5.2 (724) on Windows 10, installed via Microsoft Store.

[Garima Singh]

Hey @jtdata

Welcome to the forum!

Thanks for sharing the inputs. It's been shared with the team so that they can more thoroughly analyze the issue.

@hispanico Please allow us some more time.

[hispanico]

So no news for support, i think that a solution can and must found for us ! ...or we must change app

 

Thank

Hispanco

[Pratyush Sharma]

Hi @hispanico,

Can you please confirm that you face this issue in the latest version(6.5.2) of Enpass? If yes, let us know which Antivirus and version are you using. Thanks!

[Le Furotte]

Hi, I'm having the same issue, sort of...  It looks like it's only on the "first load" of the day, like if Enpass is checking for an update or something?  Also, I noticed that the loading is exponentially longer when the internet is “disable”.

My version is 6.5.2 (724) and was installed from the Microsoft store.

 

Thank you in advance

Edited November 10, 2020 by Le Furotte

[hispanico]

On 11/9/2020 at 9:22 AM, Pratyush Sharma said:

Hi @hispanico,

Can you please confirm that you face this issue in the latest version(6.5.2) of Enpass? If yes, let us know which Antivirus and version are you using. Thanks!

Yes i have last version for windows and i use the antivirus of Microsoft included in windoes 10

 

Hispanico

[Pratyush Sharma]

Hi @Le Furotte @hispanico,

Thanks for sharing the details.

We have taken note of this and our team is now analyzing into the issue.

[hispanico]

...2 month are passed and no solution...incredible !!!!!!!!

 

Hispanico