hispanico Posted September 2, 2020 Report Share Posted September 2, 2020 I have windows 10 pro 2004 and also launching Enpass with administrator, the app is very very slow to load. My system is ASUS ROG MAXIMUS XI HERO, Intel i7-9700 and 16GB Thank Hispa Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted September 3, 2020 Report Share Posted September 3, 2020 Hi @hispanico, Sorry for the inconvenience caused to you. Please let us know which Enpass version are you using the Website or Store? If you are using the website version of Enpass, let us know that if the folder "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe. Link to comment Share on other sites More sharing options...
hispanico Posted September 7, 2020 Author Report Share Posted September 7, 2020 (edited) Yes i use windows version (website) and yes "C:\Program Files (x86)\Enpass\" exists and contains Enpass.exe is present Hispa Edited September 7, 2020 by hispanico Link to comment Share on other sites More sharing options...
Garima Singh Posted September 9, 2020 Report Share Posted September 9, 2020 Hey @hispanico Thanks for your confirmation. We'll look into this issue at our end and keep you posted on further developments. Link to comment Share on other sites More sharing options...
hispanico Posted September 14, 2020 Author Report Share Posted September 14, 2020 On 9/9/2020 at 8:08 AM, Garima Singh said: Hey @hispanico Thanks for your confirmation. We'll look into this issue at our end and keep you posted on further developments. Ok i await Hispa Link to comment Share on other sites More sharing options...
hispanico Posted September 16, 2020 Author Report Share Posted September 16, 2020 Sry but when you find a solution to this long time to open Enpass on wineod 10 ? Thank Hispanico Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted September 18, 2020 Report Share Posted September 18, 2020 Hi @hispanico We need a little more input from you so please try disabling the internet and then run Enpass on your system. If you experience any change, please share the feedback with us. Thanks! Link to comment Share on other sites More sharing options...
hispanico Posted September 18, 2020 Author Report Share Posted September 18, 2020 3 hours ago, Pratyush Sharma said: Hi @hispanico We need a little more input from you so please try disabling the internet and then run Enpass on your system. If you experience any change, please share the feedback with us. Thanks! Ok i verify you suggestions and if disable internet connection load immediatly .... So just have now a solution ? Hispa Link to comment Share on other sites More sharing options...
Garima Singh Posted September 23, 2020 Report Share Posted September 23, 2020 Hey @hispanico Thanks for sharing your input. Please co-operate with us a little more while our team is looking into this issue. Link to comment Share on other sites More sharing options...
hispanico Posted September 23, 2020 Author Report Share Posted September 23, 2020 Ues i am also try to change from dropbox to google but without solve problem. I await your fix... Thank Hispa Link to comment Share on other sites More sharing options...
hispanico Posted September 30, 2020 Author Report Share Posted September 30, 2020 No news for this problem ?????? Thank Hispa Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted October 1, 2020 Report Share Posted October 1, 2020 Hi @hispanico, We are working on this issue, and will keep you posted on the status updates. Link to comment Share on other sites More sharing options...
jtdata Posted November 1, 2020 Report Share Posted November 1, 2020 I also have this problem, Enpass is taking upwards of 5min to load on Windows 10. Disabling internet did not help. This did not used to be an issue, has this been resolved? Running Enpass 6.5.2 (724) on Windows 10, installed via Microsoft Store. Link to comment Share on other sites More sharing options...
Garima Singh Posted November 6, 2020 Report Share Posted November 6, 2020 Hey @jtdata Welcome to the forum! Thanks for sharing the inputs. It's been shared with the team so that they can more thoroughly analyze the issue. @hispanico Please allow us some more time. Link to comment Share on other sites More sharing options...
hispanico Posted November 6, 2020 Author Report Share Posted November 6, 2020 So no news for support, i think that a solution can and must found for us ! ...or we must change app Thank Hispanco Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 9, 2020 Report Share Posted November 9, 2020 Hi @hispanico, Can you please confirm that you face this issue in the latest version(6.5.2) of Enpass? If yes, let us know which Antivirus and version are you using. Thanks! Link to comment Share on other sites More sharing options...
Le Furotte Posted November 10, 2020 Report Share Posted November 10, 2020 (edited) Hi, I'm having the same issue, sort of... It looks like it's only on the "first load" of the day, like if Enpass is checking for an update or something? Also, I noticed that the loading is exponentially longer when the internet is “disable”. My version is 6.5.2 (724) and was installed from the Microsoft store. Thank you in advance Edited November 10, 2020 by Le Furotte Link to comment Share on other sites More sharing options...
hispanico Posted November 11, 2020 Author Report Share Posted November 11, 2020 On 11/9/2020 at 9:22 AM, Pratyush Sharma said: Hi @hispanico, Can you please confirm that you face this issue in the latest version(6.5.2) of Enpass? If yes, let us know which Antivirus and version are you using. Thanks! Yes i have last version for windows and i use the antivirus of Microsoft included in windoes 10 Hispanico Link to comment Share on other sites More sharing options...
Pratyush Sharma Posted November 12, 2020 Report Share Posted November 12, 2020 Hi @Le Furotte @hispanico, Thanks for sharing the details. We have taken note of this and our team is now analyzing into the issue. Link to comment Share on other sites More sharing options...
hispanico Posted December 7, 2020 Author Report Share Posted December 7, 2020 ...2 month are passed and no solution...incredible !!!!!!!! Hispanico Link to comment Share on other sites More sharing options...
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