Very slow unlocking. 6.5.0 (700)

[frso80]

Since a while back I'm finding Enpass to be very slow (it takes about 7 seconds) to unlock after entering my password. On my iMac 27" Late 2013 3,5 GHz Quad-Core I7 with 32GB RAM and Mac Mini Late 2012 2,5 GHz Dual-Core I5 with 16GB RAM both running macOS 10.15.7.

Any ideas how to fix this?
 

[Pratyush Sharma]

Hi @frso80,

Sorry for the inconvenience caused to you.

Please revert to us with the answer to the following queries and we will get it sorted out for you:
1. Number of Vaults?
2. Vaults synced to clouds or not?
3. Backup file size?
4. Number of attachments?
 

Thanks for your co-operation.

[frso80]

23 hours ago, Pratyush Sharma said:

Hi @frso80,

Sorry for the inconvenience caused to you.

Please revert to us with the answer to the following queries and we will get it sorted out for you:
1. Number of Vaults?
2. Vaults synced to clouds or not?
3. Backup file size?
4. Number of attachments?
 

Thanks for your co-operation.

Hi,

1. I have 2 vaults.
2.  One synced with iCloud and one synced with Dropbox.
3. The size of backup files is 1,8MB (60 Files and they are from 1,7MB to 1,8MB).
4. 5 attachments in one vault and none in the other.

[Pratyush Sharma]

Hi @frso80,

Thanks for sharing the details. I have noted down this issue and forwarded all the inputs to the QA team to look into it. Will get back to you if we need any other info. Thanks for the co-operation.

[Bemybookmarks]

Hi,

Opting in. 

It is also running very slow on my MacBook Pro 2020 16GB RAM, i7. 

Enpass version 6.5.0 (700)

Takes about 5-7 secunds to unlock (decrypt) in the native Mac and in the Chrome Extension ass well. 

1. One vault 

2. Synced with iCloud.

3. Backup size 4.8MB

4. 0 attachments

[frso80]

+1 on the Chrome Extension.

[IdemIsDito]

Hi, 

Opting in as well: 

Running 15" MacBook Pro 2017 2,8 GHz Quad-Core Intel Core i7 16GB RAM

1. One Vault

2. Synched with iCloud

3. Backup size: 979KB

4. 1 attachment

 

Same for the Chrome Extension

Edited October 6, 2020 by IdemIsDito

[Garima Singh]

Hey @Bemybookmarks & @frso80 & @IdemIsDito

Sorry for the trouble. Our team is trying to analyze the issue, please co-operate with us in the meantime. Thanks!

[frso80]

Here's an update.
On my MacBook Air 11" Mid 2013 I never experienced this.

After updating my iMac to Big Sur (did a fresh install) Enpass runs smoothly. So tonight I tired to uninstall Enpass and install it again on my Mac mini (running lates Catalina) and now Enpass runs smoothly even on my Mac mini.

Edited November 18, 2020 by frso80

[Bemybookmarks]

Hi, 

 

Thansk, frso80, for the advise. I did also backup my vaults, signed out of Enpass, deleted the app from my Mac (Appstore) and installed it again. Imported my vault again, and the application was snappy and fast like ever before. Work great. 

 

Cant wait for the Enpass Family!