klahcs Posted November 28, 2020 Report Posted November 28, 2020 Hi together, it's really annoying, Enpass (652) freezes very often when unlocking it with TouchId. With "very often" I mean nearly every second Day! Is there some setting I could try so that it does not freeze again? Cheers, Patrick
Garima Singh Posted November 30, 2020 Report Posted November 30, 2020 Hey @klahcs Sorry for the trouble. Please share the device OS on which you are having this issue so that we can test this. Thanks!
klahcs Posted November 30, 2020 Author Report Posted November 30, 2020 Hi! I've a Macbook Pro and it happend on MacOS Captain and now also on Big Sur. I do not know when this happens, maybe after several "Sleeping" of the Macbook. Cheers, Patrick
Garima Singh Posted December 1, 2020 Report Posted December 1, 2020 Hey @klahcs Thanks for sharing it. We have found the problem and are now planning for the fix of it. Meanwhile, please co-operate with us and stay tuned for the future updates of Enpass. Thanks!
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