mSecure Import fails: Nothing to Import

[Giovanni Molinaro]

Hi, I bought the pro version today. I have problems when I try to import the csv file either by selecting the msecure import, or by selecting the pre-formatted CSV setting. He tells me "Nothing to matter".
I await feedback on this, hoping that it can be solved, also because the application looks very nice and I like it a lot.
I await info on this. Thanks

[Pratyush Sharma]

Hi @Giovanni Molinaro,

Welcome to the forums!

Please follow the below steps to import data in Enpass from mSecure:

Step 1- To export the data from mSecure-

• Open mSecure App.
• Go to Files → Export → CSV.

Step 2: Import data into Enpass desktop -

Please go through this link of our user manual.

NOTE- Before importing your data from mSecure to Enpass, first you need to export your mSecure data in the .csv unencrypted file format.

If the issue persists let us know the following details so we can help you better:

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?
• Which mSecure Version are you using?
• Which type of Items(login, identity, cards, etc.) you have exported from mSecure?

Thanks for your co-operation.

[TobiB]

Hi Enpass Team,

I have exactly the same problem. Is there any workaround for this?

Kr

Tobi

[Garima Singh]

Hey @TobiB & @Giovanni Molinaro

Welcome to the forum!

Please let us know the following details so we can help you better:

• On which device (along with OS version) are you using Enpass?
• Which Enpass version are you using?
• Let us know from which software version you have exported data?
• Which language are you using as a default?

Thanks!