Lukasaz1999 Posted February 10, 2021 Report Posted February 10, 2021 Today I got a new device, it is a surface pro 7. One of the first things I do when I got a new device is installing enpass on it. This time i get an error when I try to restore my data from OneDrive. When I try to authentificate, this error appears: First of all, I thought it was the browser, but i wasn't. I cleared the cache of my web browser. I tried to install enpass in version 6.6.0. Can you help me fixing this error?
Lukasaz1999 Posted February 11, 2021 Author Report Posted February 11, 2021 I fixed this error by using the internet explorer as default browser (lol) Then I can restore my data and sync enpass.
Garima Singh Posted February 12, 2021 Report Posted February 12, 2021 Hey @Lukasaz1999 Thanks for notifying us that you have managed to fix this issue by yourself. If your problem occurs again, please revert us back. Thanks!
gPaq Posted February 12, 2021 Report Posted February 12, 2021 I had a very similar problem today, along with several error messages, trying to authenticate OneDrive to sync previously saved Vault data (by another device) with a newly installed Enpass Password Manager 6.6.0. This was downloaded from Microsoft Store and I did not have a previous version on my computer. Lukasaz1999, your trick with IE did the job, very clever and thank you for posting that! However, I should urge Enpass to investigate this occurrence because the dependency on IE is not justified today. This browser is being deprecated by Microsoft and replaced with Edge. I suspect this issue is related to the API in use because authentication seemed to stumble over that. Thanks for your attention to this matter.
Lukasaz1999 Posted February 13, 2021 Author Report Posted February 13, 2021 @gPaq I only tried this with the internet explorer. I thought it could be very nice for others to share this solution. You can try workaround with other browsers like firefox or other browsers. Maybe this can work too.
gPaq Posted February 13, 2021 Report Posted February 13, 2021 Hey @Lukasaz1999 you are correct, other browsers may resolve this issue also. Once I fixed the issue I lost my interest in trying other solutions :-) But I believe this remains problematic if an API call is made or a browser is called for authentication and a new browser like Microsoft Edge fails. I am hopeful that Enpass will look into this and perhaps @Garima Singh will be so kind to provide feedback and follow up. All the best!
Steven Bavec Posted February 13, 2021 Report Posted February 13, 2021 Can't give Enpass access to OneDrive, get 502 bad gateway to Microsoft to link file to Enpass. How to fix this please. TY!
Pratyush Sharma Posted February 15, 2021 Report Posted February 15, 2021 Hi @gPaq @Steven Bavec, Sorry for the trouble you are going through. We have made some fixes at our end for Microsoft Edge. Please try again to enable sync in Enpass and let me know if the problem persists. Thanks for your co-operation.
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