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ENPASS does not open my Amazon account


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Hello, when I want to open my Amazon account, ENPASS does not work. Amazon expects 1. 'eMail', 2. 'Click on button', 3. 'Password'. For other websites that do not have 'click on button', ENPASS works correctly. How can I set ENPASS so that access to my Amazon account works? Greetings Hein

2021.04.03_21h48m54s.jpg

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Hey @HeinDaddel1

Welcome to the forum!

We regret the problem you are facing, but we’re here to help. To proceed with the troubleshooting, please share the following details:

  1. Did you start facing this issue recently - like after an Enpass update, or did you face the same problem earlier as well?
  2. On which device and OS version are you getting this issue?
  3. Which Enpass version are you using?

Let us know the above details so we can investigate this problem appropriately.

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