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Some items don't appear in correct categories


cai

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I have some items which appear in "All items", and have a set category, but when I browse to that category they don't appear in the list.  I've tried "change category" to their correct category, but they still don't show up.

Is there a way to "rebuild database" or something similar?

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Hi @cai,

Sorry for the inconvenience caused to you.

 Please let us know the following details so we can further investigate this issue:

  • On which device (along with OS version) are you using Enpass?
  • Which Enpass version are you using?
  • Are you using multiple vaults?
  • Which Language are you using in Enpass?
  • As you mentioned I've tried "change category" to their correct category are you moving item to pre-defined or custom category?
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Hi @Pratyush Sharma,

Thanks! The info you requested:

  • It's a 2015 Macbook Pro running MacOS Mojave 10.14.6.
  • I'm running Enpass 6.6.1 (804) MAS version.
  • I'm using 3 vaults, all synced via WebDAV, 2 of them are shared with another user.
  • I'm using Enpass in "Match device language", and MacOS is set to English (UK).
  • I'm not sure how to check if the category is a custom or pre-defined one. It's called "Official" but I can't remember if I made that myself or not. When I right-click on it in the sidebar I have a contextual option to Rename, Change Icon, or Delete.
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