Silia Posted August 17, 2021 Report Posted August 17, 2021 Hello, When I bought and installed Enpass, I configured a vault with a random master password (dont ask me why). While I need it to be synchronized on the cloud to work with my phone as well, I can't find a way to restart from a fresh install: When launching Enpass, it instantly asks me for the master password. I cannot find anyway of creating or syncing from another vault. Tried looking at the FAQs, it requires to have the master password to delete the actual vault.. Thank you for your help MacOS version: 11.4 Enpass version: 6.6.3
Abhishek Dewan Posted August 18, 2021 Report Posted August 18, 2021 Hi @Silia Welcome to the Enpass community! To reset Enpass, you need to manually delete Enpass data folder. Please refer to this link to know for more info: https://www.enpass.io/support/kb/master-password/i-forgot-my-master-password-how-can-i-reset-enpass/ Thanks!
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