Pin never requested only master password

[Doobopuk]

I have enabled the use of a PIN but its never asked for. I always have to enter the master password. Works fine on my Galaxy S9 but not on my new tablet Galaxy TAB A running Android 11

Anyone else have a similar issue? 

TIA

Chris 

[Abhishek Dewan]

Hi @Doobopuk

Welcome to the Enpass Forums.

I will gladly help you with your query. Please check the below settings once and let me know if you have enabled them.

 

 

 

 

 

 

 

 

 

 

 

 

 

If the issue persists, please share the below details with me, and I'll get it investigated - 

1. The version of the Enpass app.
2. A screenshot of any error occurring would be helpful.

[Doobopuk]

Thanks for the screenshot. I didn't have 'Lock on leaving' checked and this appears to have solved the problem. I would say that having to have this option checked can be a little inconvenient as there are times when I want information and have to switch back and forth between Enpass and the browser. 

Thanks again for the response and helping me. 

Chris