Jump to content
Enpass Discussion Forum

OneDrive and Dropbox both broken


Nyagaka254
 Share

Recommended Posts

Hi @Nyagaka254,

Please share the following details so that we can assist you better in this.

  1. On which all devices and OS versions (mention all) are you using Enpass?
  2. Which Enpass version are you using on each device?
  3. Share the screenshot any error messages or codes you are getting during the sync.
  4. Does the last synced time get updated on the sync page?
Link to comment
Share on other sites

On 6/6/2022 at 12:49 PM, Gulshan Dogra said:

Hi @Nyagaka254,

Please share the following details so that we can assist you better in this.

  1. On which all devices and OS versions (mention all) are you using Enpass?
  2. Which Enpass version are you using on each device?
  3. Share the screenshot any error messages or codes you are getting during the sync.
  4. Does the last synced time get updated on the sync page?

I've tried with Dropbox, OneDrive and Google Drive. All saying same thing

The desktop app is fine.  The issue is on the mobile app. I'm using v6.8.2.6666 on OneUI 3.1 Android 11

Screenshot_20220608-134003_Enpass.jpg

Link to comment
Share on other sites

@Nyagaka254,

If you are able to access the Enpass database on any device which is connected/synchronized with the OneDrive then follow the below-mentioned steps and share your findings with me.

  1. Take a manual backup of the Enpass database on all the devices.
  2. Disconnect the sync on all devices.
  3. Open your OneDrive account in any browser then remove the Enpass & Enpass 1 folders from the OneDrive account.
  4. Re-set up the sync with OneDrive on all the devices and check.
  5. Now after re-syncing with OneDrive, try to restore your database on Android device. 
Link to comment
Share on other sites

6 minutes ago, Gulshan Dogra said:

@Nyagaka254,

If you are able to access the Enpass database on any device which is connected/synchronized with the OneDrive then follow the below-mentioned steps and share your findings with me.

  1. Take a manual backup of the Enpass database on all the devices.
  2. Disconnect the sync on all devices.
  3. Open your OneDrive account in any browser then remove the Enpass & Enpass 1 folders from the OneDrive account.
  4. Re-set up the sync with OneDrive on all the devices and check.
  5. Now after re-syncing with OneDrive, try to restore your database on Android device. 

Still doesn't work.

I've discovered the problem might be Vivaldi. I've tried to restore the database and used chrome instead of vivaldi and it worked. The problem is with vivaldi, I'm not redirected back to the app

  • Like 1
Link to comment
Share on other sites

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share

×
×
  • Create New...