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Hi @chribonn

To assist you better with your query, kindly share the below details with me, and I'll get this checked for you -

1. The version of the Enpass app and OS you are using.
2. Are you facing this issue on any other device as well?

Windows 6.7.2 (887)

Android: No

Hi @chribonn

Thanks for sharing the details.

It seems that you are using an older version of Enpass on your Windows device. Please update your Enpass app to the latest version (6.8.2) and share your findings with me.

Thanks @Abhishek Dewan

 

I was under the impression that Enpass updated automatically.

Is there a way to do it?  I am not using the Windows Store version.

Hi @chribonn

You can update your Enpass app by going to Menu (Hamburger Icon) -> Help -> Check for updates.

Thanks @Abhishek Dewan.

Can I suggest a function to alert when there is a new version.  This will make it easier for users to be aware of the new version.

 

Hi @chribonn

Thank you for the suggestion.

The app downloaded from the Windows/MacApp Store is automatically updated. However, if the application is downloaded from our official website, the user may have to update the app manually. I have also shared your comments with the team for further improvements in this matter.