Enpass freezes on iOS16 / iPhone 14 when webdav not reachable

[CHLe]

Just switched to my new iPhone 14 and now I have a problem:

I sync 3 additional vaults via webdav internal only (and the main vault with iCloud). So the webdav-servers are not reachable from the internet (DNS will resolve, but there will be no answer from the servers). When outside the local network, enpass opens and when it tries to sync the app freezes after a few seconds.

When disabling the data network (airplane mode) enpass works and just reports that there is no connection to the sync store - all fine.

This did not happen with my old phone on iOS 15. Not sure if it is a Problem with iOS 16 or the iPhone 14. Maybe somebody can do some testing with this?

[Abhishek Dewan]

Hi @CHLe

To assist you better with your query, please share the below details with me and I'll have this investigated for you -

1. The version of the Enpass app you are using on your iOS device.
2. The total number of Items and attachments you have added in the vaults.

[CHLe]

Version 6.8.1 (633) on iOS 16.0.1

about 600 Items and 15 attachments in the main vault (with iCloud sync) and about 300 Items and 10 attachments in the webdav vaults.

[Abhishek Dewan]

Hi @CHLe

Thank you for sharing the details.

I have forwarded this concern for further testing to our dedicated team and will get back to you soon with an update. Your patience in the meantime is appreciated.

#SI-3106

[Abhishek Dewan]

Hi @CHLe

We are looking into the concern reported by you but require some additional information to proceed further with the investigation. Could you please confirm the Webdav server you are using? Your co-operation in this matter is appreciated.

[CHLe]

Good news - updated today to Enpass 6.8.3 (667) and the problem has gone... no more freezing.