Enpass Desktop won't recognize correct master password; iOS app does

[isaacpearl]

Hello,

My desktop enpass client is rejecting my master password (which I used multiple times successfully earlier today), and my (free) iOS client is accepting it. How can I get into my desktop client??

[Anshu kumar]

Hi @isaacpearl

 I am really very sorry to hear that you are having trouble with unlocking the keychain. Please have a look at our page listing some of the troubleshooting steps for the master password not working.

Hope this helps!