windows PC enable one-time code error , cannot be added auto

[wxdjs]

After two-step verification is enabled on enpass on many websites, when two-step verification is enabled on the computer, the one-time code is incorrectly when filled in. You need to wait for 30 seconds before enpass renew a one-time code, and then fill in the original one-time code to be correct.

for example: twitter, mega, 

when I add to enpass and save ,However, it cannot be automatically recognized and filled in, and the same interface still appears

 

Edited January 17, 2023 by wxdjs

[Abhishek Dewan]

Hi @wxdjs

Welcome to the Enpass Forums.

I will gladly assist you with all your queries -

The one-time code is incorrect -

For troubleshooting purposes, please try the below steps - 

1. I would recommend checking this link to ensure that you are not missing any crucial steps to enable TOTP. 
2. Please check and confirm that the time is correct on your device and set to automatic.
    

If the above steps do not help, please share the version of the Enpass app, OS, browser and the website on which you are facing this concern.
 

Enpass not recognizing and autofilling Items - 
 

Please refer to the below troubleshooting steps once - 

1. I would suggest checking that you have the latest version of the browser installed, re-configuring the extension, and reinstalling it from here.
2. Ensure that the Vault in which you are saving the Item is the one from which you are autofilling.
3. Try clearing the cache and cookies of the browser.
    

If the issue persists, kindly share the version of the Enpass app, OS, browser and all the websites on which you are facing this concern. 

[Jameswalter]

This is the first time Windows 10 has been installed on this PC. In this case, you’ll need to provide a valid 25-character Windows 10 product key or purchase a Windows 10 digital license to activate. To buy a digital license online, select Start  > Settings  > Update & Security  > Activation , and then select Go to Microsoft Store. In Microsoft Store, follow the instructions to buy a license for Windows. 

You changed the hardware on a previously activated Windows 10 PC.  A Windows license is associated with your PC hardware. If you make significant hardware changes, such as replacing your motherboard, Windows won’t be able to find a matching license the next time you start your PC.  If Windows was preinstalled on the PC, then a new license is required if you have made a change such as replacing the motherboard. To purchase a new Windows license, select Start  > Settings  > Update & Security  > Activation , and then select Go to Microsoft Store.  

If you have a Windows product key you used on your PC before the hardware change, enter it by selecting Start  > Settings  > Update & Security  > Activation  and then selecting Change product key. 

In addition, Microsoft provides an exception path for transferring a Windows License after a hardware change. You’ll need to be signed in to the same Microsoft account before making the hardware change and to use the exception path.  

To access this exception path, select Start  > Settings  > Update & Security  > Activation  and then select Troubleshoot. If the troubleshooter can’t resolve the issue, you’ll see a link to reactivate after a hardware change. Select it to follow this path. For more info, see Reactivating Windows 10 after a hardware change.