Can't Change Backup Folder

[digger16309]

Running the latest version of the desktop app. I am a Premium user.  I have my vault stored in Dropbox. I can't change the backup directory. Every folder I choose isn't not accepted and the application stays on C:\Program Files\Backup, which is not an actual directory.  How do I change this so I can make backups locally (not Dropbox)?  I don't see backed up files anywhere.  When I click on previous backups, it shows nothing and when I click on Backup Now there is a little refresh and no change.

[Abhishek Dewan]

Hi @digger16309

For troubleshooting purposes, please create a manual backup of your Enpass data and then reinstall the app. If the issue persists, please share the version of the Enpass app and OS you are using and I'll have this further investigated for you.

SI-3298

[digger16309]

Thank you Abhishek.  I went to uninstall the app and chose a Repair instead. The Repair fixed my backup folder and autobackup issue.  

 

[RachelGomez161999]

Select Start > Settings > Update & Security > Backup > Add a drive , and then choose an external drive or network location for your backups.

Regards,

Rachel Gomez